You know I have a love-hate relationship with VONAGE, my VOIP phone service provider. Well, the other day I was in the process of telling a patient about his biopsy results. Here's how it went.
"Hi, it's Dr Schoor. I'm calling with your biopsy results."
"Oh, thanks doc, I'm really stressing over this."
"OK, the biopsy was" click.
Dropped call.
Somehow, I don't think that that'll end up in one of their commercials. Though I still, on the balance, have liked VONAGE.
Thanks, The IU
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2007
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June
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- THAT'S IT, I'M DONE!!!
- Why I won't be getting an Iphone.
- Vonage: A Biopsy Story
- The 4 types of urologists
- How to ask for the co-pay...and how not to.
- Email and the solo doc
- More on EMR's
- EMR: Toys vs Tools
- Going solo? Have phone drills.
- Another reason to answer the phone: word of mouth
- Minimize phone lines-Maximize phone power.
- More on answering the phone after-hours.
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About Me
- Richard A Schoor MD FACS
- We are the regional leader in the evaluation and management of men's health, male infertility, vasectomies, vas reversals and fertility preservation services. We place quality and safety above all else and we are results oriented. We treat our referral sources with respect and give them and their patients the best service we can provide.