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Friday, March 14, 2008

Customer Service, Customer Service, Customer Service

I don't care what type of business you have, if you deal with people then customer service is important. This is what I like to see in a variety of businesses:

--Pizza place: have reading material for me, since I often eat lunch alone.

--Doctor's office: see me reasonably on time, be reachable & competent

--Contractors (all types): be honest, come in on budget, complete the job satisfactorily, and clean up after yourself

--Accountants: give me honest advice, be reachable

--Lawyer: see accountant

See, I don't expect much.