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Thursday, September 03, 2009

A follow-up protocol for non-compliant patients and busy offices

Patients no show and are not compliant and their lack of compliance can be blamed on you.  Here are 5 steps you can take to prevent a patient from slipping through the cracks:
  1. Impart onto patients the importance of follow-up then. . .
  2. Give all patients a follow-up appointment or place them on a recall list, and if they fail to show up. . .
  3. Run a no show list. . .but if your staff forgot to give them an appointment, you'll catch them by . . .
  4. Running a diagnosis/procedure list periodically, and if all else fails, hopefully you'll get them with a. . .
  5. Random Audit
Crazy, but very important.

Any other suggestions?

The IU