Wrong way: leave surveys in the office and hope people complete them
Wrong way: embed survey in website and hope people complete them
Wrong way: mail patients surveys and hope they complete them
Right way: ?
The problem with all surveys is wether or not the information is useful and accurate and unbiased. Doing surveys the wrong way will get you inaccurate biased and useless data.
Do it right or not at all.
Richard A Schoor MD FACS