Is 99% accurate good enough in a medical business? Let's see what 99% means.
For every 100 labs filed, one gets lost = 4 per month = 50 per year = out of business
Imagine doing the wrong procedure only 1% of the time. I'd make this mistake 10 times per year. This is unimaginable.
In correctly entering 1% of insurance data causes payment problems on 100% of those patients. So for 1% of 100 patients per week = 1 patient per week = $ 100 per charge on average x 52 weeks = $5200 per year lost. (This is a very conservative estimate. Would actually be much higher.)
How about recording the callback number wrong on 1% of people who call for test results. I'd have difficulty calling 2 per week or 100+ per year.
An on and on...
How about in life outside of medical practice? Is 99% good enough?
Nope. Not here either.
Examples:
An average drivers puts 12000 miles per year on the car. If they have an accident 1% of the time, they crash the car every 120 miles. Not too good.
Would you get on a plane that had a 1% chance of not landing?
So 99% is a good grade on a test or a good GPA. Otherwise, not so good.