Taking money is easy. Providing good service, well that is more of a challenge.
And critical to the long term success of any business.
As a doctor, this means being available to patients 24 7.
Same for an auto insurance company when you have car trouble.
As a write this I sit on the LIE with a flat tire but help is on the way.
I am thankful for good customer service.
Sent via BlackBerry by AT&T