Tuesday, January 12, 2010

Unintended Email Consequence

My staff has been getting email addresses from patients.  Over the past few months, they collected 212 emails--not too shabby.  Thanks guys!

Yesterday I uploaded the email addresses to my email management site and sent the patients a confirmation email (I don;t want to be a spammer, so the patients must opt-in again to confirm they wish to be on my email list).

Most people have opted in, but what I did not expect was the number of emails from patients regarding billing issues.

It seems I have awakened a sleeping dog.