A follow-up protocol for non-compliant patients and busy offices

Patients no show and are not compliant and their lack of compliance can be blamed on you.  Here are 5 steps you can take to prevent a patient from slipping through the cracks:

1. Impart onto patients the importance of follow-up then. . .
   
2. Give all patients a follow-up appointment or place them on a recall list, and if they fail to show up. . .
   
3. Run a no show list. . .but if your staff forgot to give them an appointment, you'll catch them by . . .
   
4. Running a diagnosis/procedure list periodically, and if all else fails, hopefully you'll get them with a. . .
   
5. Random Audit

Crazy, but very important.

Any other suggestions?

The IU