- reviewed and revised my business plan for 09.
- upgraded to EMR-PM system
- Hired coding consultant
- Hired lab consultant
- Plan to expand lab test menu
- Improve marketing: email, direct mail, targeted mail, blogging, adwords, twitter
- Increase referral base
- Outsource collections for deadbeats
- Improve collections: check scan, cc's, EMR-PM, cash
- Answering phones 24/7
- Making it easy for new patients to book and be seen
Dr S