I have a strict policy in my urology office:
No ID, No I See!
I have developed the policy over the years because,well, I've been screwed on several occasions. Here are some good reasons why you may wish to adopt the No ID No I See Policy.
No ID, No I See!
I have developed the policy over the years because,well, I've been screwed on several occasions. Here are some good reasons why you may wish to adopt the No ID No I See Policy.
- Fraudulent Health Insurance Cards: In this case, the best situation will be that you only deliver free care. However, I have had instances where insurers have paid me only to demand refunds. Then I have to go after the patient. Good luck tracking them down!
- False Names: Drug seekers can use a fake name to get narcotics from you and dead beats can elude collection attempts with a fake name.
- Bad Checks: See above, and yes I have had patients give me bogus checks.
- Wrong address: This makes collections difficult if you have no proof of address.
- The Photo: I find the photos helpful in jogging my memory of the patient and their story.